What warranty do you get on a new double cab?
If you have a new double cabin When you purchase a vehicle, you receive a standard manufacturer's warranty. This warranty typically covers two to five years, depending on the brand, and protects you against manufacturing defects and faulty parts. The warranty often applies up to a certain mileage, usually between 100,000 and 150,000 kilometres. It is important to know what is and is not covered, so that you do not encounter any surprises if something breaks down.
What exactly does the manufacturer's warranty on a new double cab entail?
The manufacturer's warranty on a new double cab covers all manufacturing faults and material defects that arise during normal use. This means that parts such as the engine, gearbox, electrical systems, steering and suspension are covered if they break down due to a manufacturing or material defect. The bodywork is also covered by the warranty, including rust corrosion that arises from the inside.
Most manufacturers offer a warranty period of two to three years, but some brands go further and offer up to five years of coverage. In addition to the duration, there is often a mileage limit, usually around 100,000 to 150,000 kilometres. Whichever limit you reach first determines when the warranty expires.
The standard manufacturer's warranty does not cover wear and tear parts or damage caused by misuse. These include tyres, brake pads, windscreen wipers and the clutch. These parts are subject to wear and tear during normal use and are therefore not covered by the warranty. Cosmetic damage such as minor scratches or dents are also not covered, unless they are the result of a manufacturing defect.
Some manufacturers offer the option of extending the warranty for a fee. This can be useful if you plan to keep the van for longer or drive a lot of kilometres. An extended warranty provides extra security and prevents unexpected repair costs after the standard warranty has expired.
How long is the warranty on a new double cab?
The warranty period on a new double cab varies between two and five years, depending on the brand and model you choose. Many manufacturers offer a standard warranty of two to three years, but there are also brands that offer five years or even longer. In addition to the duration, mileage plays an important role, with limits usually ranging between 100,000 and 150,000 kilometres.
The warranty ends as soon as you reach either limit. So if you drive 150,000 kilometres within two years, the warranty may expire even though the time limit has not yet been reached. Conversely, if you have only driven 80,000 kilometres after three years, the warranty will still expire because the time limit has expired.
Different brands have different terms and conditions. Premium brands often offer longer warranty periods or higher mileage limits as part of their service. In addition, the warranty period may vary per component. For example, you may receive a three-year warranty on mechanical parts, but a twelve-year warranty against rust perforation.
When purchasing, it is wise to carefully compare what different brands have to offer. A longer warranty can be an important consideration, especially if you travel a lot for work. Always ask about the specific terms and conditions and limitations, so that you know exactly where you stand.
What is not covered by the warranty on a new commercial vehicle?
There are several things that not covered by the manufacturer's warranty of a new double cab van. It is important to know this so that you are not surprised by costs that you have to pay yourself. The most common exclusions relate to normal use, incorrect maintenance or modifications that you have had carried out yourself.
Wear parts are the largest category not covered by the warranty. These are parts that wear out through normal use and need to be replaced regularly. Examples include tyres, brake pads, brake discs, windscreen wipers, batteries and clutch plates. Oil, air and fuel filters are also included, as are consumables such as engine oil and coolant.
Damage caused by misuse or accidents is never covered by the warranty. For example, if you cause damage by colliding with something, driving over a high kerb and damaging the wheel rim, or causing the engine to seize up due to a lack of oil, this is not covered by the warranty. Damage caused by overloading or using the wrong fuel is also not covered.
Any adjustments or modifications you have carried out after purchase may affect the warranty. For example, if you have a tow bar fitted, a roof rack installed or the engine chipped, this may affect the warranty coverage on related parts. It is therefore advisable to discuss such adjustments with the dealer before having them carried out.
Cosmetic damage such as minor scratches, stone chips, dents or discolouration are also excluded from the warranty. These are considered normal wear and tear and are not manufacturing defects. However, rust that develops from the inside is often covered by the warranty, but superficial rust caused by damage to the paintwork is not.
What conditions must you comply with to keep the warranty valid?
To keep your warranty valid, you must comply with a number of maintenance conditions comply. The manufacturer sets these requirements to ensure that the double cab van is properly maintained and used in accordance with the regulations. If you do not comply with these conditions, the manufacturer may refuse to honour the warranty if a defect occurs.
The most important thing is to have the maintenance carried out according to the prescribed schedule. This means that you must visit the garage on time for the mandatory service intervals. The manufacturer specifies when these intervals are required, usually based on mileage or time. Skipping these intervals or having them carried out too late may invalidate the warranty.
Maintenance must be carried out by an authorised service department or garage that works according to the manufacturer's guidelines. You do not necessarily have to return to the dealer where you purchased the van, but you do need to go to a company that is certified for the brand. They use the correct parts and know the technical specifications.
Keep all maintenance certificates and invoices in a safe place. If you need to make a warranty claim, you must be able to prove that the maintenance has been carried out correctly. You can do this with the service booklets, invoices and reports of the work carried out. Without this evidence, the manufacturer may refuse the warranty.
Use your van in accordance with the manufacturer's guidelines. This means that you must not overload it, you must use the correct fuel and you must not use the van for purposes for which it is not intended. You must also take warning lights seriously and take immediate action when a fault message appears. Continuing to drive with a warning light on can lead to more serious damage that is not covered by the warranty.
How we help with warranties on new double cabins
When you purchase a new double cab van from us, you will receive complete transparency regarding the warranty conditions. We will explain exactly what is and is not covered by the warranty, how long it is valid for, and what conditions you must comply with. This way, you will know where you stand from day one and avoid any surprises.
Our support in warranty matters includes:
- Clear explanation about the warranty conditions for each brand and model in our range
- Assistance with warranty claims when your van breaks down
- Advice on maintenance schedules so that your warranty remains valid
- Contact with authorised service centres for maintenance and repairs
- Information about warranty extensions if you want extra security after the standard warranty has expired
With over 60 years of experience in commercial vehicles, we know exactly what entrepreneurs encounter. We are happy to help you decide on the best choice for your situation. Do you have questions about the warranty on a new double cab or would you like to know which models are available? Please contact us or visit our showroom in Helmond. We are happy to help you with personalised advice that suits your business needs.
